Plumber Near Me

Poole's Plumbing, Inc.

📍 200 Tinsteel Court, Garner, NC 27529 📞 (919) 661-6334 🌐 Website
4.8 (257 reviews)
Closed ⋅ Opens 7 AM
Plumber

Review Summary

  • Excellent customer service: described as sweet, helpful, kind, and professional.
  • Prompt and efficient service: on-time arrivals, quick repairs, and same-day service available.
  • High-quality workmanship: work is neat, well-done, and technicians are knowledgeable.
  • Fair pricing: competitive prices and accurate quotes.
  • Positive experiences: customers are satisfied with water heater replacements, toilet repairs, and other plumbing needs.
  • Reliable and trustworthy: honors warranties and is responsive to any necessary adjustments.
  • Recommended by multiple customers: many would use them again and recommend them to others.
Poole's Plumbing, Inc. thumbnail

4.8

(257 reviews)

5 ★92%
4 ★2%
3 ★0%
2 ★0%
1 ★5%

Arelys Delgado

October 10, 2024

Outstanding work and customer service!! From the moment I called to schedule the young lady that answered was so sweet and helpful. I was put on the schedule for next day and before the service guys came out they called to let me know they were on their way. Kai and Andrew arrived at our home and were very professional, respectful and kind. They treated our home with respect and made sure they cleaned up after themselves. As they came into the bathroom looked at the issue with the drip and quickly explained and reassured me how it would get fixed. They did the work really well and quickly. Here is a picture of the tubbing they had to replace. I recommend this company to anyone in need of outstanding service and work done well.

Matt Barker

Poole’s Plumbing as brought back the art of Customer Service to the former glory of what it used to be. This is the first time I have used this company, but it certainly will not be the last. The Technicians were kind and knowledgeable and the workmanship was impeccably neat. The office management was also kind and professional and set the tone for how this whole series of events panned out. Promptness and attention to detail while carrying a smile seems to be the normal mode of operation for this company and its’ associates. I would highly recommend them to anyone who wants excellent work, and the kind of customer service that used to be a daily occurrence from ALL reputable companies. Poole’s has set the standard pretty high.

Olivier Cayron

I thank myself every day that I went with Poole's Plumbing for my water heater change. From the estimate to the installation, everything went very smoothly. The price was by far the best I got and the service was perfect. I highly recommend using them and I will definitely give them a call next time I need a plumber.

Amy Walsh

November 11, 2024

Highly recd. They showed up on time, were polite , clean and fixed the problem ASAP for a fair quoted price. Toilet was fixed in a jiffy. Tried other plumbers in past and we never had a good experience. Pooles was great. Will be repeat customer.

James Glisson

I have been a Poole's Plumbing customer for about 10 years. Their service has always been excellent from the scheduling of your appointment with their pleasant customer service reps to the quality of the plumber who arrives at your door to take care of all of your repairs or replacements.They are quick to return to handle any adjustments that may be necessary after the repair has been completed(which is very rare) and honor all of their warranties- no hassles . They want you to be completely satisfied with the work completed. Give them a try!

Kenny's Tree Removal

July 29, 2024

As the owner of Kenny's Tree Removal, I am pleased to share our positive experience with Poole's Plumbing. Following an unexpected incident involving a customer's water meter, we reached out to Poole's Plumbing for assistance. They responded promptly and provided same-day service. We were very satisfied with their efficient work and found their pricing to be fair, especially considering the last-minute nature of the request. We highly recommend Poole's Plumbing for their professionalism and reliable service

Aaron Vodicka

I've used Poole's Plumbing twice recently, once to fix our water heater that had stopped working and another time to install trim in our shower. Each time they have been responsive, professional, courteous, and timely. I will use them again for any other plumbing needs we have and will recommend them to others.

Arpitha Kakularapu

I had an excellent experience with Mr. Dylan Quick from Poole’s plumbing. He was sent through Toll brothers as part of a warranty request to fix the hose bib outside our home. His warm, friendly attitude made the whole process smooth and stress-free. He fixed the hose bib quickly and efficiently, showing great expertise. What impressed me the most was his professionalism combined with a personal touch. I highly recommend him for anyone in need of fast, reliable plumbing services!